Support Team

Expert Status
Sudha Balaji
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-- UR Daily customer meeting --H&H weekly meeting --H&H troubleshooting on content issue --Spectro readiness on go-live
Bhagya Rekha
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worked on checking the united rentals data for migration
Sharon
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worked on ABB Tickets
Sumithra
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Worked on in-progress tickets related to UR, PSNA, BBH, SIEMENS
Agnus
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UR new build validation and reports modification
Sujitha
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worked on enrollement bulk upload worked on versioning issue worked on language settings in UI
Karthick
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Monitored daily monitoring tasks Worked on Jira tickets Performed test scenarios
Jannani
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Worked on CPM content replacement script and validation Worked on H&H sequencing issue and issue fix tickets creation Worked on Zoho ticket responses
Oliver
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UR - Content Validation
Sushma
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Fernadez
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Validated CRONS in UR, edited completion certificates in UR. Validated contents in UR
Rajalakshmi
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UR validation and Cron testing