Support Team

Expert Status
Sudha Balaji
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-- UR prep for Go-live plan -- LG new changes Meeting -- Go-live slide deck review -- Issue fix meeting internal
Bhagya Rekha
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Iris Tickets : Reviewed the script in ED-11527 Reviewed the script in ED-11530 Reviewed the script in ED-11531 Reviewed the script in ED-11533 Reviewed the script in ED-11535 Reviewed the script in ED-11536 ETS Tickets : https://expertusone.atlassian.net/browse/ETS-371 Z- 51960-Organization Mapping Removed for Users in UI https://expertusone.atlassian.net/browse/ETS-375 User merge not completing for cancelled and completed Training Plan enrollments
Sharon
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worked on ABB Tickets
Sumithra
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Worked on in-progress tickets related to UR, PSNA, BBH, SIEMENS
Agnus
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Worked on UR legacy, JTEKT tickets and internal plan for brown out.
Sujitha
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worked on jtekt tickets
Karthick
textarea-Karthick
Monitored Daily and KYC tasks , and TICO ,swog validation
Jannani
textarea-Jannani
Worked on Zoho tickets responses and validation Worked on Scripts for SWOG Worked on CPM duplicate user data issue Worked on Iris monitoring
Oliver
textarea-Oliver
Worked on UR Production- Zoho Tickets.
Sushma
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Fernadez
textarea-Fernadez
Worked on UR production tickets
Rajalakshmi
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Worked on UR validation, ensuring data accuracy and consistency, performing role-based validation, and validating UR cron jobs.