FAQ Categories Catalog

I have purchased the training plan in the past and it is expired now. Do I need to pay for the recertification which I already paid for certification?

If the admin has set a price for recertification, then when you recertify you will have to go through the purchase process again. If no price is set for recertification, then you can recertify without paying any additional amount.

I received a notification that I have been moved to a new version of the learning path / certification. What does it mean exactly?

After you enrolled for a certification/learning path if the admin has made any changes to the course structure (i.e., added new courses or removed existing courses), the changes will be published as a new version and the old version will no longer be available. In this case, admins would transfer [...]

Can I launch the content if the Learning Path / Certification is in Incomplete or Expired?

YES, you will be able to launch the content for the Incomplete / Expired courses too as long as enough attempts are left for you AND/OR no content validity restrictions are set.