Support Team

Expert Status
Sudha Balaji
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-- Siemens New development items meeting -- UR open items meetings -- Trainer user guide recording
Bhagya Rekha
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worked on siemens data extraction
Sharon
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worked on abb tickets
Sumithra
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Worked on in-progress tickets related to UR, PSNA, BBH, SIEMENS
Agnus
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Worked on UR legacy tickets, UR IRIS issues and JTEKT issues
Sujitha
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worked on HRIS cron issue worked on enrollment issue ticket Worked on learning path completion marking issue
Karthick
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Monitored daily monitoring tasks Done test scenarios on issue tickets
Jannani
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Worked on UR ticket responses and validation Worked on H*H ticket response and issue validation, testing Worked on CPM duplicate emails and roll up validation
Oliver
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Worked on JTEKT zoho tickets.
Sushma
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Fernadez
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Handled crons in UR Preprod Worked in learner group related Jtekt ticket
Rajalakshmi
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Executed cron job verification, scenario testing in UR, and JTEKT bulk enrollment processing.